Privacy Policy

1. Introduction

This Privacy Policy explains how TerraMar, operated by Japan Trading Ltd. (“we,” “our,” or “us”), collects, uses, and protects personal information.

TerraMar is a curated business matching platform connecting global buyers with Latin American producers of agricultural and marine products.

2. Information We Collect

a. Account Information

When users register and create an account, we collect:

• Name
• Email address
• Password (stored in encrypted form)
• Company name
• Country and business location

b. Profile & Business Information

For Producers:

• Company profile
• Product details (e.g., agricultural or marine products)
• Certifications and production capabilities
• Photos, descriptions, and related content

For Buyers:

• Company profile
• Sourcing interests and preferences
• Business credentials

c. Communication Data

• Messages exchanged via the platform's chat function
• Inquiry history and interaction records

d. Technical Information

• IP address
• Device and browser type
• Log data and usage activity
• Cookies and tracking data

3. How We Use Information

We use the collected information to:

• Create and manage user accounts
• Enable business matching between producers and buyers
• Facilitate communication through the platform (including chat)
• Display profiles, products, and company information to other users
• Improve user experience and platform performance
• Send important service-related communications
• Ensure security and prevent misuse

4. Visibility of Information

Due to the nature of the platform:

• Producer profiles and product information may be visible to registered buyers
• Buyer company information may be visible to producers
• Chat messages are visible only to the participants involved in the conversation

Users are responsible for the accuracy and appropriateness of the information they choose to share.

5. Sharing of Information

We may share information:

• With other platform users, as necessary for business matching
• With trusted service providers (hosting, analytics, infrastructure)
• When required by law or to protect legal rights

We do not sell personal data to third parties.

6. Data Retention

We retain information:

• As long as the account is active
• As necessary to provide services
• To comply with legal obligations

Chat histories and account data may be retained for operational and compliance purposes unless deletion is requested, where applicable.

7. Data Security

We implement appropriate security measures, including:

• Encryption of passwords
• Secure data storage
• Access controls

However, no system can guarantee absolute security.

8. International Data Transfers

Your data may be processed in Japan and other countries where our systems or service providers operate.

9. Your Rights

Depending on applicable laws, users may:

• Access their personal data
• Request correction or deletion
• Object to processing
• Withdraw consent

Requests can be sent to: TerraMar@japantrading.co

10. Cookies

We use cookies to:

• Maintain login sessions
• Analyze platform usage
• Improve performance

You can manage cookies through your browser settings.

11. Third-Party Services

We may use third-party tools (e.g., analytics, cloud hosting). These providers process data only as necessary to support our services.

12. Collaboration with Government and Trade Organizations

In order to enhance business matching and promote international trade opportunities, TerraMar may, where appropriate, share certain user-provided business information with relevant governmental bodies, trade promotion organizations, or commerce-related institutions in applicable countries.

Such information sharing may include:

• Company name and profile
• Product and production information
• Business interests and sourcing needs

This information will be shared solely for the purpose of:

• Facilitating trade promotion initiatives
• Supporting business matching opportunities
• Strengthening international commercial collaboration

We will take reasonable steps to ensure that:

• Only necessary and appropriate information is shared
• Information is shared with trusted and relevant institutions
• Such sharing complies with applicable data protection laws

Personal contact details (such as individual email addresses and phone numbers) will not be shared without user consent, unless required by law.

By using the platform, users acknowledge and agree that their business-related information may be used in this manner.

13. Children's Privacy

TerraMar is not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.

14. Changes to This Policy

We may update this policy from time to time. Changes will be posted with an updated effective date.

15. Contact

Japan Trading Ltd.
Email: TerraMar@japantrading.co
Address: 4F Atlas Bldg. 1-5-10 Azabu-Juban, Minato-ku, Tokyo, Japan